Privacy Policy

1. Information We Collect

• Personal Information: Name, phone number, email, delivery address, billing details, and information provided during registration, purchase, or customer support.
• Transaction Information: Order history, payment method details handled by third-party gateways, shipping and delivery information.
• Device & Technical Information: Device model, OS, unique identifiers, IP address, app diagnostics and usage data to improve performance.

2. How We Use Your Information

• Process and fulfill orders and deliver products/services.
• Send order updates, receipts, and—with your consent—promotional messages.
• Operate, maintain, and improve the App and customer support.
• Detect, investigate, and prevent fraud and unauthorized activity.
• Comply with legal and regulatory requirements.

3. How We Share Your Information

We do not sell your personal information. We may share your data with:

• Service Providers: Logistics, payment processors, IT, analytics, and customer support vendors.
• Affiliates & Partners: Suzuki-authorized dealers and service centers for delivery and after-sales service.
• Legal & Safety: Authorities or third parties when required by law or to protect rights, property, or safety.

4. Data Retention

We retain personal data only as long as necessary for the purposes described or as required by law. When no longer needed, we securely delete or anonymize the data.

5. Your Rights

Subject to applicable law, you may:

• Request access to and a copy of your data.
• Update or correct inaccurate information.
• Request deletion of your data.
• Withdraw consent for marketing communications.
• Object to or restrict certain processing.

To exercise these rights, contact us using the details below.

6. Security

We use reasonable technical and organizational safeguards to protect your information. However, no system is completely secure. Keep your account credentials confidential and notify us of any unauthorized use.

7. Children’s Privacy

The App is not intended for children under 13 (or the minimum legal age in your country). We do not knowingly collect personal data from children. If you believe a child has provided personal data, contact us to request deletion.

8. Third-Party Services

The App may include third-party services (e.g., payment gateways, analytics). Those services have their own privacy policies. We recommend you review them.

9. Contact Us

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a revised “Last Updated” date. Your continued use of the App after changes means you accept the updated Policy.